FAQ

  1. What are your shipping options and delivery times?

    • We offer various shipping options, including standard and express delivery. Delivery times may vary depending on your location and the shipping method chosen. Please refer to our Shipping page for more details.

  2. Do you offer international shipping?

    • Yes, we offer international shipping to select countries. Please check our Shipping page or contact our customer support for more information on international shipping availability and rates.

  3. What is your return and refund policy?

    • We have a hassle-free return and refund policy. If you're not completely satisfied with your purchase, you can return it within [X] days of receipt for a full refund or exchange. Please review our Returns & Refunds page for detailed instructions and conditions.

  4. How can I track my order?

    • Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery. Alternatively, you can log in to your account on our website and track your order in the Order History section.

  5. Are your products suitable for all skin types?

    • Our products are formulated to cater to a wide range of skin types. Whether you have dry, oily, combination, or sensitive skin, we have products suitable for your specific needs. We provide detailed product descriptions and recommendations to help you choose the best options for your skin type.

  6. Are your products cruelty-free and vegan?

    • Yes, we are proud to offer a range of cruelty-free and vegan products. We prioritize ethical practices and ensure that our products are not tested on animals. Look for our cruelty-free and vegan labels on product listings for easy identification.